Webinars
ADME offers a comprehensive program of webinars for members and other DMC professionals. Participation is easy – all you need is access to a computer. ADME webinars are an effective and economical way to offer continuing education for your staff – no travel expenses!
2011 Webinars
Webinars for Owners, Sales and Operations
One Hour Sessions Begin @ 2PM ET / 1PM CT / NOON MT / 11AM PT
ADME Members Pay $35 Per Session or $75 for the Series
Registration Deadline for the Series: Two days prior to beginning of series
Registration for individual sessions must be received the Monday prior to the session
Each webinar earns 1 contact hour for certification or re-certification
To register, click here
For printable version of the webinar series information, please click here
Owners Webinar Series
The ADME Educational Committee invites you to join us in the owner’s office. The stuff we don’t like to focus on but needs our attention! Legal mumbo jumbo – new contract trends, employment agreements….ask away. The disasters come at us when we least expect them…are you ready, do you have a plan? (session back by popular demand). Disaster planning from another angle – Insurance. Do you understand what you have, what you need?
Webinar # 1 – Ask the Lawyer? – Thursday, September 8, 2011
Barbara F. Dunn, Esq., Attorney and Partner, Howe & Hutton, Ltd.
- Latest contracting issues and trends
- Employment agreement trends
- Indemnification – did it get crossed out?
- Lessons learned
Webinar # 2 – Disaster Planning – are you ready? – Thursday, October 6, 2011
Pam Graham, DMCP, President, Congress Canada
- Disasters come in all shapes and forms - what to do when you haven't anticipated one
- Steps to be followed
- Using your support network
- Working with - or against - the media
- Lessons learned
Webinar # 3 – Disaster Planning with the help of Insurance – Thursday, November 3, 2011
Melissa Mattheson, HCC Specialty
- Annual Insurance Versus Event Insurance – When is event insurance necessary
- Errors and Omissions Insurance – You need it to be an ADMC – what do you really know about it?
- Did you know…they have insurance for that???
Sales Webinar Series
The ADME Educational Committee invites you to join us on a sales call. Whether it’s a cold call experience or repeat business, how prepared you are to “pitch” the sale and close it? Do those nasty RFP’s get in your way? What’s your sales style? Why would a customer buy from you? Hear from ADME’s best in this progressively designed learning experience taking you down the curriculum path “SALES … the SERIES !!!”
Webinar # 1 – What’s in your sales tool kit? – Thursday, September 15, 2011
Grant Snider, DMCP, President, JPdL Destination Management and President-Elect, ADME Board of Directors
- Your brand and value proposition statement
- Marketing collateral and team support
- The value of keeping clear, succinct notes
- Competitive intelligence
- Lessons learned
Webinar # 2 – An RFP! Now what? – Thursday, October 13, 2011
Ben Baker, Account Manager, MAC Meetings
- Rendering the decision to invest time and resources in your response
- Template used to respond to an RFP
- How to convey your response without giving away the store.
- Pricing tactics
- Lessons learned
Webinar # 3 – Establishing and Maintaining Relationships – Thursday, November 10, 2011
Patty Phelps, Partner and VP Sales, Outstanding Productions
- Are you a hunter or a farmer? Repeat business!
- Communication styles – yours and your customer’s
- Tracking relationships using CRM databases – Salesforce, Viper, and others
- Appreciation gifts
- Follow up, Follow Up, Follow UP
- Lessons learned
Operations Webinar Series
The ADME Educational Committee invites you to join us in the Operations department. Learn a few tips, hear different perspectives and spin the idea wheel. Operations perspectives come from the east coast this year with highlights featuring color and design, social media for the event, and new culinary trends!
Webinar # 1 – Setting the tone with color for your event or meeting - Thursday, September 22, 2011
Richard Carbotti, President, Perfect Surroundings, Inc.
- The use of colors are analyzed and the various ways to use color to set the tone for event or meeting using linen, centerpieces, lighting, etc.
- The significant role color plays at an event or meeting.
Webinar # 2 – Social Media: We’re on board, now what? - Thursday, October 20, 2011
Spada Media
- How to utilize Social Media to create buzz about a portion of the event
- Using Social Media as an audience response system
- Using Social Media to inform/remind guests of where and when during an event
- How to best utilize the options outlets and tips on how to stay relevant and out there on your social media
Webinar # 3 – New Culinary Trends - Thursday, November 17, 2011
Kerri Quinn Jaffe, Director of Marketing at Newport Harbor Corp.
- Iron Chef Competition
- Farm to table (sustainable, farmers markets) – use of local products
- Wine pairing with dinners – guests looking for bolder flavors
- Wine dinners with a sommelier, educational dinners, tasting menus
DMCP Study Webinar Series December 2011 - February 2012
Click here for dates and registration information
Destination Management Company
Transportation
Program Management I
Program Management II, Part 1
Program Management II, Part 2
Additional Services, Part 1
Additional Services, Part 2
DMCP Train the Trainer Webinar
Open to DMCP's interested in:
- Leading a Study Session
- Proctoring an Exam
- Earning points towards recertification
- Scheduled twice a year; next date to be announced.
Earn 1 contact hour
$15 for all DMCPs
Please check back for upcoming sessions.
Special Topics
Special, timely webinars are offered on a regular basis. Recent special topics include International Issues, Sales Tax for DMCs, Pricing Models for DMCs. Do you have a topic you’d like to see ADME address in a webinar? Contact us at info@adme.org
